Location: Lake Mary, FL
At RP Funding, our Sales Coordinators are the first point of contact with customers looking to buy or refinance a home. You will work with a dynamic team that drives customer satisfaction, answers questions, and helps connect customers with our Loan Originators.
TITLE: Sales Coordinator
FLSA STATUS: Non-Exempt
EMPLOYMENT STATUS: Full-time, 40 Hours a Week
BENEFITS: Health, Vision, Dental, 401K
PAY: $16.00 Hour
DEPARTMENT: Customer Service
SCHEDULE: Candidate must be flexible. Our hours are Mon-Fri 8am-8pm, Sat 9am-6pm and Sun 11-5pm
LOCATION: Lake Mary
At RP Funding, our Sales Coordinators are the first point of contact with customers looking to buy or refinance a home.
You will work with a dynamic team that drives customer satisfaction, answers questions, and helps connect customers with our Loan Originators.
Come work in our beautiful office in Lake Mary, just off I-4. Free breakfast snacks and sodas, fun contests, company events and more will all add up to a fun place to work!
· Answer multiple incoming and outgoing calls, transfer calls to the correct departments
· Use our database to enter customer information, check their status and transfer to the right teams
· Maintain composure in escalated situations
· Operate accurately and efficiently in a fast-paced environment
· You must be cordial and able to work with a team
· Eagerness to help people by choosing RP Funding and our family of companies for their home refinance or purchase!
· Excellent written and verbal communication skills – enthusiasm and a good speaking voice are key
· Good writing skills – comfortable using a computer to enter information while speaking with a client
· Attention to detail and able to multi-task
· Minimum high school diploma or GED, some college preferred.
· Bi-lingual Spanish a plus, but not required
· Strong interest in learning the mortgage industry and growing within RP Funding
· Full Health, dental, vision insurance
· Company 401K
· Company paid Holidays and Paid Time Off
· Individual Growth Plan
· Free breakfast snacks and more
· Company contest and events
· Flexible work schedule
· Room for upward mobility across all companies
RP Funding offers competitive benefits; including health, dental and vision insurance, life insurance, short and long-term disability, and more.
It is the policy of RP Funding to afford equal employment opportunity to all applicants, regardless of race, creed, color, religion, gender, national origin, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation. Our employees, as well as applicants and others with whom we do business, will not be subjected to sexual, racial, religious, ethnic, or any other form of unlawful harassment and/or discrimination. In addition, the Company adheres to the Equal employment opportunity requirements of all States and localities in which it does business.